Data Protection

789bat's Privacy Policy

Your personal information matters to us. On this page, we explain what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026 Language: English (en-BD)
Our Commitment

Your Information How We Protect You

Protecting your privacy at 789bat is a core part of our responsibility to you.

SSL Encryption

Every transaction and personal detail you share is fully protected using 256-bit SSL technology.

No Data Sales

Your personal information is never sold or rented to any third party. That is our firm policy.

KYC Protection

All documents submitted during the identity verification process are stored on secure servers and accessible only to authorized personnel.

Cookie Management

789bat uses only essential cookies. You can manage your cookie preferences at any time through your browser settings.

Secure Storage

All user data is stored on secure cloud servers and backed up on a regular basis.

Your Rights

You can request to view, correct, or delete your information at any time.


This privacy policy applies to all use of services on the 789bat platform. By registering or using the site, you are agreeing to the terms of this policy.

As one of Bangladesh's most trusted online gaming platforms, 789bat places the highest priority on user privacy. When you register or use our services, we collect certain necessary information. This privacy policy has been prepared to give you complete transparency about how that process works.

01 What Information We Collect

789bat collects two types of information — what you provide directly and what is gathered automatically as you use the site. Full details are provided below:

Identity Information

Full name, date of birth, national ID number, phone number, and email address.

Financial Information

Mobile Banking/Nagad/Rocket number, transaction history, and partial bank account details.

Location Information

IP address and general device location information.

Device Information

Browser type, operating system, device model, and screen resolution.

Gaming Activity

Gaming history, bet amounts, win/loss records, and session duration.

Contact Information

Chat history with support, complaints, and feedback.

02 Purpose of Data Use

789bat only collects information that is genuinely necessary. Any data collected is used for defined purposes within clearly set boundaries. It is never used for anything beyond what is stated below:

  • Account Management: For registration, login, KYC verification, and account maintenance.
  • Payment Processing: To ensure deposits and withdrawals are processed securely.
  • Customer Support: To resolve your issues quickly and provide effective support.
  • Security & Fraud Prevention: To detect suspicious activity and keep accounts secure.
  • Fulfilling Legal Obligations: To meet AML (Anti-Money Laundering) and other regulatory compliance obligations.
  • Service Improvement: Analytical use to improve the platform experience.
  • Relevant Offers: To send you promotions and bonus offers tailored to your preferences (you can opt out at any time).

789bat never sells your data to advertisers, data brokers, or any unauthorized third parties. This is a core principle of our privacy policy.

03 Data Sharing Policy

789bat takes a strict stance on sharing your personal information with third parties. Such sharing occurs only in limited circumstances and under specific conditions, as outlined below:

Who Your Data May Be Shared With

  • Payment Processors: Only the necessary data is shared with authorized mobile banking partners to process transactions.
  • Game Software Providers: Licensed software providers powering Live Casino and slots games.
  • Law Enforcement: In response to valid court orders or government requests, as a legal obligation.
  • Regulatory Authority: For audits or investigations required by the licensing authority.

Before sharing data with third parties, strict confidentiality agreements are put in place. They may only use the data for the specific purposes defined.

04 Cookies & Tracking Technologies

789bat uses cookies and similar technologies on its website, primarily to ensure the site functions properly and to improve your overall experience.

Types of Cookies

  • Essential Cookies: Essential for login sessions, security tokens, and core site functionality. Disabling these may prevent the site from working properly.
  • Performance Cookies: Collects aggregate data to help us understand which parts of the site are used most.
  • Preference Cookies: To remember your language, theme, and other preferences.

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of 789bat to not work as intended.

05 Data Protection Methods

The most critical part of 789bat's privacy policy is our data protection framework. We use industry-leading technology to keep your information safe.

1

Transmission Encryption

All data traveling between your browser and our servers is secured with 256-bit TLS encryption, making it unreadable to anyone in between.

2

Storage Encryption

Data stored on our servers is also kept encrypted. Passwords are secured with bcrypt hashing and are never stored in plaintext.

3

Access Control

Only authorized personnel within 789bat can access specific information on a need-to-know basis. All access is logged.

4

Regular Security Audits

Regular penetration testing and vulnerability scans are conducted by third-party security specialists.

5

Incident Response

In the event of a security breach, affected users are notified within 72 hours and immediate action is taken.

06 Your Rights

Under 789bat's privacy policy, you have certain fundamental rights over your personal data. These rights are defined in line with international data protection standards.

Right Description Applicability
Right to Access Information The right to know what information we hold about you. Active
Right to Rectification The right to request correction of inaccurate or outdated information. Active
Right to Erasure The right to request deletion of your data under certain conditions. Active
Right to Restrict Processing Request to restrict data use to specific purposes. Active
Right to Portability The right to receive your data in a machine-readable format. Active
Right to Object The right to object to marketing communications or certain types of processing. Active

To exercise any of these rights, please reach out to our support team. We typically respond to requests within 30 business days. In certain cases, legal obligations may prevent us from deleting specific data — if so, we will explain why.

07 Data Retention Period

789bat retains your information only for as long as necessary. How long data is kept depends on the type of information and applicable legal requirements:

  • Account Information: For the duration of active account use and up to 5 years after account closure.
  • Transaction Records: A minimum of 5 to 7 years in accordance with AML regulations.
  • Customer Support Records: 2 years from the date of last contact.
  • Gaming Activity Log: 2 years, for responsible gaming monitoring.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the designated retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

08 Protection of Minors' Data

789bat is an 18+ platform. We do not knowingly collect information from anyone under 18. Age verification is mandatory during registration and is further confirmed through identity documents at the KYC stage.

If we are notified that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.

If a parent or guardian suspects their child is using 789bat, please contact our support team immediately. We will investigate promptly and take all necessary action.

09 Privacy Policy Changes

789bat may update this privacy policy from time to time. When changes are made, we will notify you in the following ways:

  • By updating the "Last Updated" date at the top of the page.
  • By email or platform notification for any significant changes.
  • By notifying you on-screen of changes at the time of login.

Continued use of 789bat after any policy update will be considered acceptance of the revised terms. We recommend reviewing this page regularly.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our dedicated privacy team. We are always here for you and make no compromises when it comes to protecting your information.

Our email address: [email protected]

Our support team is available 24/7. We typically respond within 24 hours, and complex issues are resolved within 30 business days.

At 789bat, your privacy is more than a policy — it is the foundation of how we operate. Your trust is our greatest asset.


Get Started Now

Play Safe, Win with Confidence

Your information is completely secure at 789bat. Register today and enjoy the world of Live Casino, Sports Betting, and slots.

SSL Secured Mobile App Available 24/7 Support
বাংলা